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Welcome to the Fast Link of the
Enforcement Agency Integrity Commission
(EAIC)
Bahasa Melayu

Complaints

Details
2447

  • Number of Complaints Registered by Year (2011-2020)

    aduan

  • Number of Complaints Registered by Enforcement Agencies (2011-2020)

    Number of Complaints Registered by Agencies

     Agencies Year
    2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 TOTAL
    Royal Malaysia Police 17 253 215 222 219 306  440 477 742  699 3590
    Immigration Department of Malaysia 0 17 15 16 17 27 20 38 57 61 268
    Road Transport Department 0 12 10 11 9 12 13 9 28 37 141
    Royal Customs Department of Malaysia 0 7 3 10 3 9 8 11 16 18 85
    Ministry of Domestic Trades and Consumer Affairs 0 2 4 4 10 15 17 9 16 10 87
    Ministry of Housing and Local Government 0 9 2 2 1 2 3 3 13 19 54
    National Registration Department 0 4 1 3 5 3 7 11 9 12  55
    National Anti-Drugs Agency 0 1 1 1 2 5 6  5 10 11 42
    Labour Department 0 0 3 1 2 3 7 6 9 11 42
    Volunteers Department of Malaysia (RELA) 0 1 0 1 5 1 1 1 3  7 20
    Department of Environment 0 1 1 2 1 5 5 2 5 8 30
    Ministry of Health 0 3 3 1 1 5 4 0 4 9 30
    Malaysian Maritime Enforcement Agency 0 2 3 0 2 4 2 1 5 5 24
    Department of Occupational Safety and Health 0 1 0 0 2 3 4 3 0 4 17
    Ministry of Tourism, Arts and Culture 0 0 1 0 0 1 0 0 6 7 15
    Industrial Relations Department 0 0 1 2 4 0 0 1 1 4 13
    Department of Wildlife and National Parks 0 0 0 0 1 0 0 1 0 2 4
    Fisheries Department 0 0 1 1 0 1 3 0 0 1 7
    Registrar of Business 0 0 0 0 0 0 0 0 0 3 3
    Civil Aviation Authority of Malaysia 0 0 0 0 1 0 1 0 0 1 3
    Commercial Vehicles Licensing Board 0 0 0 0 0 0 0 0 0 2 2
    Agencies Outside Jurisdiction 1 44 42 35 41 68 5 1 53 135 425
    OVERALL TOTAL 18 357 306 312 326 470 546  579 977 1066 4957
    NOTE :
    The total amount differs from the number of complaints registered because there are complaints involving complaints from more than one agency.
  • Number of Complaints Registered by State (2011-2020)

    aduan

  • Breakdown of Complaints Registered by Complaint Source (2011-2020)

    aduan

Investigations

Details
1740

  • Number of Investigative Papers Registered (2012-2020)

    siasatan

  • Breakdown of Investigation Papers Registered by Agencies (2012-2020)

    Statistics of Investigation Papers Opened by Agencies From 2011 to 2020

     Agencies Year Total
    2012 2013 2014 2015 2016 2017 2018 2019 2020
    Royal Malaysia Police 48 65 58 86 84  112  166  167 70   856
    JImmigration Department of Malaysia 7 4 3 3 6 7  6 7 5 48
    Road Transport Department 4 1 2 2  2 5 4 1 7 28 
    Royal Customs Department of Malaysia 3 1 - 3 1 1 - 5  -  14
    National Registration Department 1 1 1 - 2 2  3  3  - 13
    Ministry of Domestic Trades and Consumer Affairs 1 1 - 1 5 1  2  2  1 14
    National Anti-Drugs Agency - - - - 1  - 4 2 2 9 
    Malaysian Maritime Enforcement Agency - 3 1 -  2  1  1 1  - 9
    Ministry of Housing and Local Government - - - 1 - 1 - 4 - 6
    Ministry of Tourism, Arts and Culture - - - - - 1 - 1  -   2
    Fisheries Department - - 1 - 1 -  -  - - 2
    Labour Department - 1 - - - -  - 2 - 3
    Department of Occupational Safety and Health - - - - - 2 - 1 -  3
    Department of Wildlife and National Parks - - - - - - 1 - - 1 
    Volunteers Department of Malaysia (RELA) 1 - - -  1 - - - - 2
    Department of Environment - - - - -  -  -  1 - 1
    Industrial Relations Department - - - - - - - - - 0
    Ministry of Health - - - - - - - - - 0
    Civil Aviation Authority of Malaysia - - - - - - - -; - 0
    Commercial Vehicles Licensing Board (Sabah) - - - - - - - - - 0
    Commercial Vehicles Licensing Board (Sarawak) - - - - - - - - - 0
    Registrar of Business - - - - - - - - - 0
    OVERALL TOTAL 65 77 66 96 105 133  187 197  85 1011
    NOTE :
    1. Source from EAIC Annual Report 2014 - 2019
  • Breakdown of Investigation Papers Registered by State (2012-2020)

    siasatan

  • Investigation Paper Solution (2012-2020)

    siasatan