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How to file a complaint of misconduct to EAIC?
According to subsection 23(2) of Act 700, all complaints must be filed IN WRITING and sent to EAIC through any of the following channels:
- e-Complaint;
- email to This email address is being protected from spambots. You need JavaScript enabled to view it.;
- letter; or
- WhatsApp Mobile Number : 019-355 5215; or
- walk in to EAIC Complaint Counter and Customer Service Centre.
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What are the details that must be submitted to file a complaint of misconduct to EAIC?
To find out the details that must be submitted to make a misconduct complaint in more detail click below
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Can a complaint on the misconduct of an enforcement officer while he / she is not on official duty be accepted / investigated?
Yes, according to paragraph 24(2)(b) of Act 700.
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What is the action taken by EAIC after a complaint is received from the public?
To know the complaint process in more detail click below
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What action does EAIC take against false complaints?
Filing false complaints / providing false information is a punishable offense under the Penal Code.
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Will EAIC investigate all complaints received?
EAIC will only investigate complaints involving the enforcement agencies under its supervision.
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How to file a complaint of misconduct to EAIC?
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What are the investigation powers of EAIC if the Commission decides to investigate a complaint of misconduct?
To know the jurisdiction of EAIC in more detail click below
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Can EAIC intervene in the investigation being carried out by enforcement agencies?
No.
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Does EAIC have the power to punish or prosecute at the end of a full investigation?
No.
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What are the investigation powers of EAIC if the Commission decides to investigate a complaint of misconduct?
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When was EAIC established?
1 April 2011
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What are the functions of EAIC?
To know the functions of EAIC in more detail click below
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What misconduct can be complained to EAIC?
To know the types of misconduct that can be complained in more detail click below
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Who can file a complaint of misconduct to EAIC?
According to subsection 23(1) of Act 700, any person is allowed to file or refer complaints of misconduct to EAIC.
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Can a person file a complaint of misconduct on behalf of another person?
Yes, however, the person should submit the details of the victim involved for further action by EAIC.
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What enforcement agencies are subject to the supervision of EAIC?
Enforcement Agencies Under the Supervision of EAIC.
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Is the Malaysian Anti-Corruption Commission (MACC) subject to the supervision of EAIC?
No, subsection 1(5) of Act 700 does not apply to MACC.
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Can a person file a complaint regarding misconduct that occurred before the effective date of Act 700, i.e., before 1 April 2011?
Subsection 1(3) of Act 700 stipulates that EAIC can only investigate misconduct that occurred on or after the commencement of Act 700.
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Will the identity of the complainant be kept confidential?
Disclosure of information is subject to subsection 52(1) of Act 700.
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The differences between EAIC and the Public Complaints Bureau (BPA), MACC and Malaysian Integrity Institute (IIM).
ITEM AGENCY EAIC BPA MACC IIM ESTABLISHMENT
Established on 1 April 2011 under Act 700.
Established on 23 July 1971 by cabinet decision.
Established through the Malaysian Anti-Corruption Commission Act 2009 [Act 694].
Established on 4 March 2004 as a body registered under the Companies Act 1965.
FUNCTION
To receive complaints of misconduct against enforcement officers or Federal Enforcement Agencies in accordance with section 24 of Act 700.
To receive complaints of dissatisfaction concerning all aspects of the Government administration.
To receive and consider any specific complaints to investigate and prevent any form of corruption and abuse of power under section 7 of Act 694.
The agency that coordinates and monitors the implementation of the National Integrity Plan (PIN) and implements programmes to improve the ethics and integrity of Malaysians.
INVESTIGATION POWERS
EAIC and members of its Task Forces have the full investigation powers provided for in the Criminal Procedure Code [Act 593] and Act 700.
No investigation powers.
Act 694 provides the authority to investigate any offence of corruption and abuse of power.
No investigation powers.
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When was EAIC established?
Frequently Asked Questions Regarding Complaints
- Details
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