PETALING JAYA: Road Transport Department (RTD) Director-General Nadzri Siron has given an assurance to check on data provided by the Enforcement Agency Integrity Commission (EAIC) that it has failed to take action against its errant personnel. Nadzri clarified that RTD had its own standard operating procedures (SOP) which required its personnel to reply to any complaint within 14 working days. “As required under the General Orders, action is taken if the personnel are found to be in the wrong. The nature of complaint is also documented,” he told FMT. He was asked to respond to EAIC Chairman Yaacob Md Sam that enforcement agencies, including RTD and the police, had failed to provide explanations for 90% of the complaints they received from members of the public against its errant personnel. Yaacob added that in most cases, the agencies’ wayward personnel got off with a mere slap on the wrist. He also lamented that whenever the commission questioned these agencies about the inaction or light punishment, it was usually greeted with silence. Yaacob had also later revealed to FMT that some of the officers in enforcement agencies, including RTD, took eight to 10 months to complete a simple investigation. When asked the reason for the delay, there was no explanation, he added. He added sometimes there would be a breach in SOP but the officers were not reprimanded as quickly as they should. Nadzri pointed out that action was usually meted out after a complaint is made by the Malaysian Anti-Corruption Agency, the complaints bureau of other departments or the public. “We would start to initiate action according to the law after receiving a complaint,” the RTD DG pointed out. However, since EAIC had brought up this issue, Nadzri assured the commission that he would ask the RTD Complaints Unit on the latest data. “I will check with them on the number of complaints received and the type of punishment given. Or how long it took to take action.”

Source: Free Malaysia Today